FAQ


How long does it take to get the Digital Portrait ?
Turn around time for portrait is 2 - 4 business days
 
How long does it take to get the Physical Product ( Canvas/Pillows/Mugs,etc...) ?
Standard Delivery : 2-3 Weeks Overall. 
 
How is the portrait sent?
Your portrait will be digital so it will be emailed to you when its complete, ready to print or put on a mug, t-shirt whatever you decide to do with it.
 
What if I am not happy with my portrait?
Sometimes working from a photo could let miss the essence of the person but I'm always ready to make revisions until you are 100% happy with your portrait.
 
What can I have as my background?
Whatever you want! You just let me know your idea and I will make it happen.
 
Can I do whatever I want with my portrait?
Yes, absolutely, unlike some we put no restrictions on your portrait, its yours to do whatever you want with. 
 
Can you work from more than one photo?
The more photos the better! Just make sure you’re clear about how you’d like your illustration drawn in the picture description and leave the rest up to me. 
 
What quality should the photo I send to you be?
The better quality the photo the easier it will be for me to get a more accurate illustration of you on the other side. But don’t worry, I'll let you know if I'm having any issues.
 
I have a large group I need doing?
No problem just drop me an email and we can discuss large jobs.
 
Will I be charged for changes to my order after it's been made?
It is the customer's responsibility to specify all details they would like in their order in the order notes. Any details not included in the order notes will be assumed by me and will result in additional charges if the customer requires changes.